POSB iBanking is now called POSB Digibank, with more than 150 online banking services all in one place. From opening a new savings account to transferring funds to almost any other bank in Singapore, you can surely handle it smoothly with POSB iBanking.
Upon signing up, you will access the full range of banking services such as eStatements, PayLah! and SMS Banking. It is simple, secure and always available.
You have to be at least 16 years old and currently have a personal or any joint-alternate account of:
You can register for POSB iBanking via four (4) channels:
You will need to identify yourself with your Debit/ATM Card Number or Credit Card Number for online registration. This series of numbers is in front of the card.
You will also need to provide your mobile number and email address during registration.
You can register using your personal ATM card (DBS Bankcard, ALUMNUS card and POSB ATM cards), debit card, or credit card. Once you have registered, you can start accessing your accounts online.
You can easily access your latest banking information on both your POSB and DBS accounts. In addition, you can instantly see your deposit accounts, cards, investments and credits.
The intuitive navigation toolbars ensure smooth online services. In addition, the built-in security features protect every banking transaction and activity you do with POSB iBanking.
Getting your latest account information is just a breeze. You can even complete your banking transactions online to avoid the hassle and effort of queuing.
You can do any banking transactions anywhere you are. You can also access your DBS and POSB monthly statements any time of the day.
POSB offers discounts when you use selected internet banking services.
There is no need to worry about compatibility hardware. POSB iBanking is designed to run even with a PC with the minimum configuration.
The standard commission or transaction fees for some services such as purchasing of cashiers’ order, demand draft or travellers’ cheque still applies. Still, the use of the iBanking services themselves and sign-ups are free.
Use your temporary User ID and PIN when logging in for the first time. Also, you must register your DBS iB Secure Device once you receive the prompt.
1: Enter your temporary User ID and PIN
2: Tick the box to accept the Terms and Conditions of Electronic Services
3: Click “Next.”
4: Key in your preferred digibank User ID
5: Click “Next.”
6: Click “Submit.”
The iBanking One Time Password (OTP) is a security feature introduced by DBS for DBS and POSB account owners with online banking access. It is essential to have your active mobile number registered with DBS or POSB to receive your iBanking OTP via SMS. You can use the iBanking OTP for the following services.
You will receive a 6-digit OTP via SMS. SMS Login with iBanking OTP is a new feature introduced in 2012. It is an alternative second-factor authentication on top of using your iB Secure Device.
The bank will send a 6-digit OTP to your registered mobile number via SMS. Then, it authorises and completes the selected banking or online transactions, such as updating personal information and contact details.
Also, they will send SMS to your registered mobile number once your online transactions have been completed.
You will not receive an iBanking OTP for online transactions if your mobile number is not updated correctly or the 3D Secure™ technology does not support the merchant website you are transacting on.
You will need your registered mobile number to add a payee, transfer funds overseas, pay bills, update personal details and update your mailing address.
Also, you will need your iBanking OTP and your iB Secure Device. It authorises changes to your personal and contact details, manages alerts, adds new cheques, and demands draft recipients.
You can change your iBanking Pin on the iBanking platform. Simply click “Preferences” on the top right-hand corner to access the “Change iBanking PIN” service. You will be required to key in your iBanking OTP before accessing this service.
Your DBS iBanking PIN and your Credit Card or ATM PIN are not the same numbers. Changing your iBanking PIN does not alter your cards’ PINs.
The iB Secure Device keeps your transactions secured and safe from any fraudulent activities. Certain transactions require specific buttons on the device.
On the other hand, to access services such as Transaction History, Bill Payment or Funds Transfer, you will need an iBanking OTP sent to you via SMS. Otherwise, press and hold the DBS logo on the iB Secure Device button.
In case your DBS iB Secure Device has been damaged, you can request a free replacement in three ways.
Follow the steps below.
1: Proceed to your nearest VTM and complete the authentication process with your NRIC, passport, or ATM/Credit/Debit card.
2: Select “iB Secure Device.”
3: Tap “Yes” and select “Reason for Replacement.”
4: Collect your new DBS iB Secure Device
5: Register the new device
6: Scan the barcode
7: Key in the 6-digit iB Secure PIN
8: Press “Confirm.”
Do the following steps.
1: Log in to your iBanking account
2: Select “Request” and then “More Requests.”
3: Tap “Other Services” and select “iB Secure Device Replacement.”
4: Click “Login with SMS” and then choose “Get OTP via SMS.”
5: Key in the OTP sent to you via SMS
6: Click “Login.”
7: Select “Reason for Replacement.”
8: Click “Next”, then “Submit.”
Ensure safe transactions with these steps.
1: Log in to digibank
2: Select “Settings” and then “Request New iB Secure Device.”
3: Tap “Request/Replacement Reason.”
4: Verify your Mailing Address
5: Select “Reason for Replacement.”
6: Click “Submit.”
If your request via digibank Online/Mobile, they will send your new DBS iB Secure Device to your mailing address within 3-5 working days
POSB iBanking lets you Make a Transfer, Manage Payments GIRO Arrangements, Top Up, Redeem Rewards, Manage Investments, Apply to New Accounts, and Update Personal Details and Preferences. Each transaction is safe and secure with iBanking OTP.
Managing your banking transactions has become more convenient. However, it is still your responsibility to be financially savvy to manage your overall finances.
And when it comes to convenience, getting a loan is just as smooth if you apply in Cash Mart. Cash Mart provides flexible online loan solutions for every Singaporean whenever you need them.